Portaramp UK Ltd
Portaramp Limited understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
- Definitions and Interpretation "Account" means an account required to access and/or use certain areas and features of Our Site. "Cookie" means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below. "Our Site" means this website, www.portaramp.co.uk. "UK and EU Cookie Law" means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. "We/Us/Our" means Portaramp, a limited company registered in England under 05556499, whose registered address is Unit 2a Cradley Business Park, Overend Road, Cradley Heath, England, B64 7DW and whose main trading address is 3-4, Dolphin Business Park, Shadwell, Thetford IP24 2RY.
- Information About Us 2.1 Our Site, www.portaramp.co.uk, is owned and operated by Portaramp a limited company registered in England under Portaramp UK Ltd, whose registered address is Portaramp UK Limited, Unit 2a Cradley Business Park, Overend Road, Cradley Heath, England, B64 7DW. 2.2 Of Portaramp UK Limited, Unit 3 & 4 Dolphin Business Park, Shadwell, Thetford, Norfolk, IP24 2RY. Our VAT number is 642073559.
- How Do We Use Your Data? 5.1 All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see section 6, below. 5.2 We use your data to provide the best possible products and services to you. This includes: 5.2.1 Providing and managing your Account. 5.2.2 Providing and managing your access to Our Site. 5.2.3 Supplying Our products and services to you. 5.2.4 Personalising and tailoring Our [products and] services for you. 5.2.5 Responding to communications from you. 5.2.6 Supplying you with email e.g. newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by clicking the link in any emails). 5.2.7 Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience.
5.3 In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the products and services We can provide you without your consent for Us to be able to use such data. 5.4 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message, or post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015. 5.5 Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies: a) You have given consent to the processing of your personal data for one or more specific purposes b) Processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract. c) Processing is necessary for compliance with a legal obligation to which we are subject. d) Processing is necessary to protect the vital interests of you or of another natural person. e) Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or f) Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
- How and Where Do We Store Your Data? 6.1 We only keep your data for as long as we need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it. - We keep all customer, employee and contractor data as long as it is permitted by law. Confirmed members of our email lists are kept until they unsubscribe. In any event, We will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it. 6.2 Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements. 6.3 Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site. 6.4 Steps We take to secure and protect your data include. 6.3.1 Encrypting data communications between your computer and our website using SSL technology 6.3.2 Encrypting sensitive data such as passwords. 6.3.3 Up-to-date Endpoint (Malware and Anti-Virus) protection. 6.3.4 Using technical and organisational steps, we will store it on our database within a secure network.
6.4 Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.. 6.5 Subject to applicable law, The Organisation may retain information after account deletion: - If there is an unresolved issue relating to your account, such as an outstanding invoice on your account. - If necessary for its legitimate business interests, such as fraud prevention. - If we are required to by applicable law; and/or in aggregated and/or anonymized form..
- Do We Share Your Data? 7.1 We may share your data with other companies in Our group. This includes Our holding company and its subsidiaries. 7.2 We may contract with third parties to supply [products and] services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. We currently contract with: a) Delivery companies by sharing your name and delivery address 7.3 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law. 7.4 In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.
- How Can You Control Your Data? 9.1 When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails at the point of providing your details and by managing your Account). 9.2 You may also wish to sign up to one or more of the preference services operating in the UK or Europe: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
- How Can You Access Your Data? You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at email@example.com, or using the contact details below in section 14.
- Summary of Your Rights under GDPR Under the GDPR, you have the:
Any formal subject access request should be made in writing to the address below. This will be provided free of charge. However we may charge a reasonable fee for repetitive, unfounded, or excessive requests or additional copies.
- Right to Recification - the right to request us to rectify inaccurate personal data.
- Right to Object - the right to object to processing based on either public interests or legitimate interests. Processing must stop, unless we demonstrate compelling grounds for continuing the processing or that the processing is necessary in connection with our legal rights.
- Right to Object to Direct Marketing
- Right to be Forgotten - the right to have us erase personal data without undue delay. Contingent on the occurrence of one of the following: - The data is no longer necessary; - You withdraw your consent (where consent is our legal basis for processing); - We have no overriding grounds for continuing processing against the objectification; - Processing was unlawful; - Erasure is necessary with EU or national law.
- Right to Restrict Processing - the right to have us restrict processing if: - The accuracy of the data is contested; - Processing is unlawful; - We no longer need the data for its original purpose, but need it for legal purposes; - Erasure is pending.
- Right of Data Portability - the right to receive a copy of your data in a commonly used machine-readable format for transfer to another controller. This will either be in .xls or .csv format.
- Automated Decision-Making and Profiling 14.1 In the event that We use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from Us. 14.2 The right described in section 14.1 does not apply in the following circumstances a) The decision is necessary for the entry into, or performance of, a contract between the You and Us b) The decision is authorised by law, or c) You have given you explicit consent. 14.3 Where We use your personal data for profiling purposes, the following shall apply: a) Clear information explaining the profiling will be provided, including its significance and the likely consequences b) Appropriate mathematical or statistical procedures will be used c) Technical and organisational measures necessary to minimise the risk of errors and to enable such errors to be easily corrected shall be implemented; and c) All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling. 14.4 We currently profile your personal data for the following purposes: To ensure you are sent relevant emails when you opt in to our email updates
- Complaints The Organisation tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of The Organisation’ collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.